• Greet and escort patients and families to locations within the hospital
• Assist staff with visitor inquiries, paperwork, and deliveries
• Discharge ambulatory patients

• Greet and direct patients, family members and visitors
• Assist with patient inquiries and be the communication liaison between the staff and visitors in the waiting areas
• Provide support to unit staff as needed

• Discharge ambulatory patients
• Transport specimens to lab, supplies from central, blood bank etc. (duties vary dependent on age of volunteer)
• Assist unit secretary with answering phones and patient call lights
• Make rounds to patient rooms to determine any pending patient needs
• Support unit staff with clerical based duties as instructed
  • Cardiology
  • Cath Lab
  • Emergency Department
  • Intensive Care Unit/Critical Care Unit (ICU/CCU)
  • Labor and Delivery
  • Laboratory
  • Medical/Renal
  • Medical/Surgical/Neurology
  • Mother and Baby Unit
  • Neonatal Intensive Care Unit (NICU)
  • Oncology/Telemetry
  • Orthopedic
  • Palliative Care
  • Post Anesthesia Care Unit (PACU)
  • Rehabilitation
  • Sepsis Unit
  • Surgical Pre-Op

Provides calming music to promote a healing environment in our Lobby area.

• Provide clerical support to unit staff and patients
• Restock supplies

Duties may vary dependent on location

• Center for Rehabilitation and Wellness - Clerical
• Knott Family Endoscopy Center
• Yorba Linda Heritage Healthcare
• Cardiac Rehab

Providing clerical support to staff projects vary by department:

• Cardiac Rehabilitation
• Clinical Education
• Clinical Excellence
• Clinical Trials
• Cultural Transformation
• Employee Health and Well Being
• Magnet Office
• Memorial Foundation
• Patient and Family Experience
• Radiation Oncology Office
• Risk Management
• Security and Parking Office
• Volunteer Office
• Wound Care

Pet Therapy Dogs must be certified through organizations such as Pet Partners or Therapy Dog International. Handler (owner) and dog visit with patients, visitors and staff throughout the hospital

• Required to have excellent customer service skills
• Assist visitors, patients and employees with their purchases
• Restock items
• Use cash register and credit card processing machines

• Pre-requisite: Must already be a Eucharistic Minister and position must be approved by Spiritual Care Department.
• Distribute communion to patients, family and staff on assigned units to those who desire to receive it.

Cancer Center Data Management

• Must be comfortable working with basic computer programs
• Assisting staff with gathering and inputting data
• Cancer Center Infusion
  • Providing support to unit staff and rounding to determine patient needs
• Cancer Library
  • Greeting incoming guests and providing accessibility to information regarding cancer resources
• Plaza Ambassador
  • Greet and direct patients and families to locations within and around the medical plaza
  • Assist staff with visitor inquiries, paperwork, deliveries, and other duties as assigned
• Surgical Prep/Recovery/Discharge ambulatory patients
  • Restock supplies
  • Support unit staff with clerical based duties as instructed
• Surgical Prep/Recovery -Reception
  • Assist with patient inquiries and be the communication liaison between the staff and visitors in the waiting areas
  • Provide support to unit staff as needed

Pre-Requisite: Resource Therapy volunteers must be approved by the Volunteer Services Manager and Rehabilitation Staff Manager

• Provide support to patients and rehabilitation department staff
• Center for Rehabilitation and Wellness (Offsite)
• Communication Recovery Group (Offsite)
• Occupational Therapy - In Hospital
• Physical Therapy - In Hospital
• Speech Therapy - In Hospital