Virtual Urgent Care for Alaska
Get same-day virtual care from Providence clinicians, whenever it fits your schedule. Access immediate, non-emergency care for you and your family from home or anywhere in Alaska. This includes Anchorage, Eagle River, Fairbanks, Juneau, Kodiak Island, Mat-Su, Seward and Valdez. You’ll receive the same personalized care as in a face-to-face visit, all from trusted Providence clinicians.
Quick, Convenient Virtual Care for You and Your Family
Virtual care connects you to your existing provider or an available online health care clinician for a variety of health needs.
You can get help with common conditions such as:
Common Conditions:
Allergies, fever, flu, headaches
Ear, Nose and Throat:
Allergies, ear pain, nasal congestion, sore throat, strep throat
Eye:
Dry eye, infections, irritation, pink eye, visual changes
Gastrointestinal:
Constipation, diarrhea, nausea, stomach discomfort, vomiting
Pediatrics:
Cough, ear infections, eye infection or irritation, fever, rashes, sore throat, viral conditions
Respiratory:
Asthma, cold, cough, COVID-19, flu, upper respiratory infections
Skin:
Acne, burns, minor cuts, rashes
Women’s Health:
Pelvic pain, pregnancy tests, STIs, UTIs, vaginal infections
For emergencies, please call 911.
Online Virtual Care Options
ExpressCare Virtual or video visits with your primary care doctor make care more accessible. We accept most insurance
plans, and prescriptions are sent to your local pharmacy as needed.
See a Providence clinician now
Through ExpressCare Virtual, you can sit down with one of our board-certified clinicians through secure video chat on your smartphone, tablet or computer. Talk to them about your symptoms, so they can diagnose and treat minor medical concerns. They can also prescribe medication or lab work.
- Available 8 a.m.- 8 p.m., seven days a week (Pacific Time)
Schedule with your Providence clinician
Schedule a virtual video or phone visit with your existing Providence primary doctor or specialty clinician through your MyChart account. Receive follow-up care, management of chronic conditions or get a consultation from the comfort of your home. Learn more about virtual visits.
- Available during regular clinic hours.
- Interpreters are available.
- Not all clinicians currently offer virtual visits. Please check directly with your care team to confirm if this option is available.
Find a Clinician Who Offers Virtual Visits
Search our directory to find a primary care doctor or a specialty clinician that offers virtual care appointments.
It’s All in the Providence App
The Providence app gives you more ways to get care and access your medical records whenever you need.
- Schedule appointments
- Conduct virtual visits
- Receive updates from your care team
- View health records
Download the Providence App now!
Scan the QR code below.
Frequently Asked Questions
In-person visits are more suitable for health concerns where a physical examination is necessary to ensure an accurate diagnosis, for instance, if you have pneumonia.
In-person visits are also recommended when procedures like immunizations or treatments for deep lacerations or fractures are needed.
Convenience is often a big factor for someone when they utilize our virtual care services. If you or a loved one aren’t feeling well, even getting dressed to go to an in-person appointment can seem daunting.
Virtual visits help ease the way for patients throughout Alaska. These appointments provide the convenience and accessibility of being able to receive care for minor health concerns in the comfort of your home via your smartphone, tablet or computer.
Please be aware, in-person care visits may be required for appointments that need a physical exam, diagnostic testing, or any treatments that require direct contact, like immunizations.
It’s possible. If you’re a resident of one of the following states where Providence operates, you can use our virtual care services.
Providence operates in the following states: Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
If you aren’t a resident in one of those states, then you might not be able to use our virtual care services.
Absolutely, our virtual care services are specifically designed to be as accessible as possible. This allows us to provide care to more remote areas.
You will need an Internet connection and a device such as a smartphone, tablet or computer to connect to your virtual appointment.
We have licensed Providence clinicians in Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. If you’re traveling in one of those states, you can use any of our virtual care options.
Certain states may have restrictions about which clinicians you can see, and if you’ll be able to see the clinician that you normally would back home.
Your clinician will direct you to a nearby location that can help with the X-ray or other procedures that you might need.
If there is a specific city or neighborhood you prefer, please let your clinician know.
While our virtual care services can be used for many minor medical conditions, they aren’t intended for any appointments that may need a physical examination, which a frostbite consultation might require.
For a medical condition such as this, we might recommend you schedule an in-person appointment.
If this is an emergency, please call 911 or go to an emergency room.
Yes, our virtual care services have interpreters available.
Many insurance plans have expanded their plans and cover virtual care services. Since coverage can vary, it is best to confirm with your insurance provider directly before scheduling a visit. You can view some of the insurance providers we accept below:
- Aetna
- Cigna
- First Choice
- Medicare Advantage
- Moda
- Multiplan
- Premera
- Providence Health Plan
- Providence Medicare Advantage
- Public Education Health Trust
- Tricare
- United Healthcare